0800 numbers

Hi Paul,

I've been living in a world without freefone numbers but thinking back, i would agree with the guys. I remember looking in yellow pages and would always try the local dialling codes first, as you would often call a freephone number and be put through to someone the other side of the country. I think it's the trade off between wanting to be portrayed as a local company or a national. The big national one looks good etc, but often you alienate the person round the corner who wants a local sparky they can trust...

It's a weird world... small companies often try and make themselves look like large companies, and large companies often try and make themselves look like small ones... what the hell happens if your a medium sized company!

www.funkypuffin.com

Hi All,

Just did a search on this topic so pleased to find a thread about the whole 0800 thing...

I too was thinking of getting an 0800 number, soley to divert to my landline/mobile. I will be a very small company to start with, however I want to be B2B initially.

I can definately see the appeal of local businesses retaining their local numbers. You can even attach a certain amount of pride then to the area code/region you are serving.
But, for B2B I'm not so sure. Particulary when you're small, but aiming to serve large companies (me trying to serve businesses in the aviation industry), perhaps it's better to 'seem bigger?'

Having said that, you can't beat personal service- maybe it's good to be able to call the business owner on his mobile! It's only when you get bigger that you need take the step to be able to divert calls all around the place, etc. Personal service works for small business!

Comments pls! :)